It is not quite "medium" firm, It is FIRM. When it comes to spring mattresses I prefer them as firm as they come. However I was surprised with myself for being a little disappointed that this was not a little softer at first. Memory foam, by nature is supposed to have a little more "give" to it. (or so our expectations go.) The firmness was nothing unmanageable though, and I've found by the second week of use, it has softened significantly. It just needed a bit of time to loosen up it seems. I've noticed other reviews mention an odor to the mattress. There is a faint "factory" smell to it when first opened, but dissipates quickly. The odor is light, and just smells like "new" materials. (chemical/plastic like in nature.) If sensitive to scents, let it breath for an extra day or so before sleeping on it. Arrived much faster than quoted delivery time suggested. (Took approx. 5 days.)
- How did the color on site compare with the actual product? accurate
- Please tell us about the quality of the product. Durable. Should be long lasting. Clean new materials.
- How accurate was the on site description of the product? Accurate