This was the worst thing I've ever bought on the internet. I have a tempurpedic bed and was trying to get a cheaper alternative for my young son. I thought since he was much smaller, this would be okay for him. He hasn't slept well on it since we've gotten it. It is very firm, and I would never describe it as "soft support". I slept on it one night, and I didn't sleep well either. It is simply uncomfortable and a complete waste of money. Before you buy this, check out value pillow top mattresses. This is a rip off. I've already had to purchase a replacement.