I received the pillow in fine condition. I assumed, as with many other memory foam pillows, the filler material would be one solid piece of foam. This particular pillow seems to be filled with odd shaped chunks of memory foam. It is also stuffed to the brim and is very tall, creating a somewhat uncomfortable angle for my neck. I plan on investigating/removing some of the filler material to bring the fluff down to a more comfortable level.
- Would you recommend this to a friend? No