This mattress arrived at my door just days after being ordered. It fluffed up right away and is perfectly fultilling it's purpose. It has a different feel - softer - than my other memory foam mattress, terrific nonetheless. I don't think I paid much more for my larger mattress than I did for this twin, but it's still worth every cent. The bonus pillow really was flat as a pancake, but after about 36 hours it too fluffed out to it's full size. It's very small but one of the most comfortable pillows I've ever used.