Delivery was quick, packaging was good, expansion was as described. After sleeping on it for 2 weeks, I've had to order a 3-inch memory foam topper to soften it up, and hopefully relieve our soreness.

• How did the color on site compare with the actual product? matched
• Please tell us about the quality of the product. quality appears average
• How accurate was the on site description of the product? The description of 'soft' was not accurate for us. It is too firm, I'm going to have to put a 3 inch softer topper on it for comfort and cushion.
• Would you recommend this to a friend? No