lcowart120 Review

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Rating
Disappointed
 from Indianapolis, IN,  Aug 27, 2012

I was really excited to get these chairs. they arrived in a VERY LARGE box which was sitting outside of the door. I immediately drug the box inside and attempted to assemble the chairs. the actual chair itself is a sleek design and it looked really pretty. i had to unzip a "pouch" at the bottom of the chairs which house the legs and the hardware. the legs had a few scratches on them, but nothing too horrible. the problem was that the chairs were not labeled correctly and my fiance and i spent two hours trying to assemble the legs to the chair. no matter the combinations that we tried, the legs would not fit. the screws and washers would go on tight, but the legs still wobbled and not a little, but a LOT. the space for the legs were too large and the hardware was flimsy, it broke off a few times and we had to hammer them back in. We eventually gave up and i called Overstock. the Customer Service rep was helpful. he told me i had two choices, i could keep the obviously non-functional chairs and receive a substantial discount or i could send the items back at which time he would immediately ship out new chairs. I chose shipment of new chairs with hopes that they will work out. they should be arriving today. i will post the results of these chairs to let you know if they are worth buying. it's a lot of money to waste.

  • How did the color on site compare with the actual product? Much darker in person, but i like the dark color better.
  • Please tell us about the quality of the product. very poor quality
  • How accurate was the on site description of the product? not very accurate
  • Would you recommend this to a friend? No
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