helenat601 Review

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Rating
Poor quality
 from Joliet, IL,  Nov 16, 2013

Warning: do not buy area rugs from Overstock.com unless you are sure you want them. It costs a fortune to return them and it's going to be on your dime!!! I've been looking for a rug for my cold tile bathroom floors now that winter was setting in here in the Midwest. Overstock.com was offering an additional discount so I thought I'd purchase matching rugs for my entire home, thinking I would get good value. Wrong! Unfortunately, I ordered five matching rugs, along with two carpet pads. When I received the first carpet, the "greyish blue" as described is closer to baby blue, a more pure blue, which did not fit with my decor. The carpet was very thin and it looked like it had been crushed or stomped on during shjpping, so when I rolled it out, it was extremely bumpy and wrinkled. I left it open on the floor for a few days to see if it would relax. It did not, probably because it's poor quality. As the other rugs arrived, they were all the same cheap quality and did not lay flat on the floor. Now what is most unfortunate is Overstock's policy of the customer having to pay return shipping. I shopped around to find the least expensive way to return the carpets, and still had to pay approximately 1/3 of the total cost of the carpets to return them to Overstock, over xxx dollars. So I'm out over a xxxxxxx bucks with nothing to show for it. Very, very disappointing.

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