The rug arrived promptly! We are sooooo very pleased with it! It is very thick and heavy with dense weave. I don't really notice that it is grey - to me the colors that stand out are the red and the golden browns. It's different from anything I have seen in stores, which is what I wanted. It was the same price as a same-size, synthetic rug in the stores, and maybe even less, and it's 100% wool. It's absolutely gorgeous, and we love it! I am definitely going to get my next area rug for our library right here from Overstock.com!!!