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adiewilliams Review

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Great Rug Great Service!
 from Missouri,  Nov 2, 2010

As for the rug- it's a great product. I feel that the colors are accurate and the description is accurate. It's very thick and plush and is high quality. Other rugs I was looking at in this price range were very thin; this rug looks much more expensive than it is. I'd like to commend Overstock as well for resolving an issue. The wrong rug was originally shipped. I contacted customer service, was immediately sent a return label and the correct rug was shipped. It was all very easy and a good experience. So just a short delay. When the correct rug arrived (still just over a week from the original purchase!) I was very happy with the product. Just what I was looking for! The reason for 4 stars is only because I received the wrong rug the first time around. That said, the rug and the customer service I received were great.

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