Rug arrived within the same week that I ordered it, in good condition. I do not believe that the rug looks as good in person as it does online. As mention by others you cannot just run your vaccum cleaner over it, you really have to get down there on your hands and knees with one of the attachments. The brown part of the rug is everywhere, all over my hardwood floors and my sofa. Although I did keep the rug, I am currently looking for another to replace it. I would not recommend the purchase of the rug.