I read all the reviews where others had shared that the ribbons in the rug came loose but I purchased anyway. The rugs are absolutely beautiful, very thick...appears very expensive but the way the ribbon is attached the design is poor (I also purchased 2 runners for the kitchen). I wouldn't mind the fact that the wool sheds this I am aware of with wool...as this will get better over time, but the ribbon comes apart from the rugs even when I am not vacuuming. Yes the fear is eventually there will be no ribbon. BTW I seached between Home Depot and Amazon and the prices on OS were by far the best. Regrettably I did send the rugs back, I had saved the packing bags. The return process with OS was simple. They emailed me return labels, I packed them back into their bags and took them to UPS. I have chosen another style...still wool and again, OS beat everyone else on price. I will go with a wool rug again as the quality of wool surpasses all other material for rugs.
- How did the color on site compare with the actual product? Exact
- Please tell us about the quality of the product. Poor design
- How accurate was the on site description of the product? Accurate