I ordered this rug and it was delivered quickly within a few days. Initially, the rug that was sent to me was the incorrect size. I called customer service late that night (they were open) and informed them of the mistake. The customer service was the best I have received from anyone in years!! The rug was picked up at my house the next day (at no expense or trouble to me), and the correct size rug was delivered to my home in a couple days. The rug is vibrant, rich in color, and plush. I could not be happier. I will never hesitate doing business with Overstock.com!!
- How did the color on site compare with the actual product? perfect
- Please tell us about the quality of the product. excellent-thick and plush
- How accurate was the on site description of the product? very accurate