For some reason this rug got sent to my son in California. I did click the button that said ship it to the payee or what ever it says. The thing that impressed me was, the courteous, expedient way the Overstock representative handled the mistake. No excuses, no whineing, no broken promises. Just, "yes mam we will get your rug to you asap". and they did! Nice rug, lots of character with the bumpy weave.
- How did the color on site compare with the actual product? perfect
- Please tell us about the quality of the product. just what I exxpected
- How accurate was the on site description of the product? just as I expected