nocarshopsonline Review

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Too upset to call Overstock regarding this buy
 from Philadelphia, PA,  Apr 24, 2012

I love Overstock, there is never any guilt over any purchase (since it is so inexpensive)....until THIS purchase! I bought 4 of these "gray" chairs for an upcoming dinner. I figured the price was so low, that even if I wasn't crazy about them they could be stored in the basement for occasional use. They came promptly, color was not gray at all (more of a dingy white), easy to put together, and I noticed that there were some nails that were not placed correctly (around where the spindles are). There were also some shards missing in some areas....but who cares, they were inexpensive, and it turns out, cheap. I put them together for use that night. The next morning I noticed so much damage to my new bamboo floors!!! Scratches and huge indentations from the chairs scraping the floor! At the end of each leg there were sharp metal pieces (I guess to reinforce the leg), and since the legs are at an angle, the felt pads don't do anything since they don't stay on. I'm so upset by the damage to my floors that I can't even call Overstock to complain, I'm sure they will try to make amends, but the boxes have been tossed out so I can't even send it back anyways. And my floors are horribly scratched and marred. Should have passed on this one and saved myself the heartache.

  • How did the color on site compare with the actual product? not at all, this is sold as grey, really it's just an eggshell white
  • Please tell us about the quality of the product. horrible
  • How accurate was the on site description of the product? pretty accurate
  • Would you recommend this to a friend? No
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