This bed frame was shipped just 3 days after we ordered it and arrived in great condition! There was one tiny flaw in the finish, which I just sanded down and painted. You can't even tell! I love the texture! I was hesitant to order this after reading that some had trouble with the support rails, but we've had no problem with the four cross beams. I think it helps that each one actually has a leg down to the floor. We put a 2-twin foundation on it and purchased the 10-inch Bodipedic mattress from overstock.com. This bed is BEAUTIFUL and I'm looking forward to it lasting a very long time!