Unfortunately the chair arrived damaged, the wood was split on one of the arms, plus the back of that arm was also damaged. I contacted customer care and was immediately told I would be sent a new chair and Overstock would take care of the return of the damaged chair. My new chair arrived yesterday, there is a piece of wood missing on the back leg from shipping but nothing that that warrants a return, the chair is beautiful!!!!!!! It's soooo cushiony, durable fabric,the color is even more beautiful than on site and so easy to assemble. I read the reviews before purchasing and am happy with my choice.Thank you Overstock, you came through for me as always.
- How did the color on site compare with the actual product? The color is a bit darker than seen on site, but it is what I was hoping it would be. Love the color!!!
- Please tell us about the quality of the product. Unfortunately it arrived damaged, but the fabric seems very durable and oh so soft!!!!!
- How accurate was the on site description of the product? On the money.