Ordered the bed with a mattress two weeks ago with total cost over $700. Mattress came within 4 days. Two weeks later, the bed is not here and I'm sleeping on the floor. Cannot speak to quality of product but I can tell you this: if you want it to be shipped and delivered in a reasonable amount of time, this is not the product for you. This is NOT FedEx of UPS. It's an overtock.com partner that should not be one. I hope management is reading this - get rid of this shipper. It's costing you customers. I, for one, am finished with overstock on the basis of this experience.