LOVE the fireplace! It's sleek, modern, and adds such nice ambiance to our master bedroom. HOWEVER, both the major pieces (top and bottom) came very damaged! I have not followed up with the company about sending replacements as of yet. The bummer is that we've already assembled it, so it will have to be taken apart to fix the issue. Also, some of the screws/pieces were packaged completely LOOSE in the box, so we were scavenging through all the packaging just to find them. Assembly directions were very clear & all pieces marked clearly. Takes 2 people and about an hour to put together. Overall, I am pleased, but it was typical as far as shipping/manufacturing. Fire does put off a bit of heat and the gel flame DOES CRACKLE as it burns. Very nice for a faux fireplace.
- How did the color on site compare with the actual product? Gorgeous-as pictured
- Please tell us about the quality of the product. Excellent quality-except for damaged pieces
- How accurate was the on site description of the product? Very accurate