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Real Flame Chateau white gel Fireplace
 from Bolingbrook Illinois,  Feb 26, 2014

I seem to experience problems with items received mainly based on Quality. I ordered the item because based on appearance it is what l wanted. However with the fireplace...you have to put it together, match the screws, make sure all parts are present, struggle with the instructions...to find out the mantle was not measured correctly to fit on the fireplace, all of the screws were not included nor were the proper instructions sent. All of the parts were not New..evidence noted on parts and then you must wait even longer to get it replaced and start all over again!

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  • Would you recommend this to a friend? Yes
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