I bought this mattress for my quest room because I had family coming to visit. Over the course of their stay 3 different people tried to sleep on the mattress 3 different night--they all ended up on the couch. So far Overstock has been great to work with. They claim they have refunded the purchase price but I haven't seen the money in my account yet. I'll let you know if there is a problem.
- Please tell us about the quality of the product. This memory foam mattress is hard as a rock.
- How accurate was the on site description of the product? Not very