IN SHORT * The faux leather feels awesome. The bed would look exactly the same as in the picture, if you ever manage to finish it that is. * Horrible assembly instructions * The bed slats are/were very very low quality. They sent a new pack promptly. * Excellent and prompt customer support service, at least. Buy it only if you happen to be an extremely patient person who's looking for a serious workout. Total time spent so far: > 20 man hours Amount of time I still need to spend on it: ~3 man hours (yes! I am almost there!) THE RANT I bought this almost two months ago, and it still isn't fully assembled. I've had to contact customer support THRICE now to ask for a replacement of missing/inferior parts supplied with the package. This bed has been a nightmare to assemble. The instructions are horribly sparse and assume the only thing that the people who'd assemble this bed assemble beds all day long, one after another! For instance, the instructions do NOT warn the user about obvious and often time consuming pitfalls that a first time user might fall for. In short, it does tell the user how to assemble the bed, but fails to inform him/her how not to do it, which is equally important! The components of the bed, although sturdy, do not inspire confidence. For instance, I was sure that by the time I was done with the assembly of the main frame, I'd end up with something or the other that wasn't exactly perpendicular to something else. And boy, I wasn't disappointed! By components, I meant, all of the metal ones only, of course. The wooden slats that came with this bed suck on multiple levels. I didn't for a minute believe that these fragile, thin and flimsy slats would be able to hold my weight. And again, boy, I wasn't disappointed! Within half an hour of lying down on the bed, after the main frame was in, two of the slats supporting my back cracked and fell to the ground. l.o.l.z. was the first thing that came to my mind, ironically. The faux leather exterior is awesome, and perhaps, the ONLY saving grace! No gripes there, except one. I'd imagined the headboard to be a bit more fluffier. It's pretty hard. But I can live with it! (I guess I have no choice now) .By the way, it is not even an 'eastern king' size, as if there was a difference between eastern king and just king sizes to begin with. My 'eastern' king sized Ikea mattress falls short by at least 4 inches to cover this bed in width.
- How did the color on site compare with the actual product? Perfect Match.
- Please tell us about the quality of the product. Good quality exteriors and most components. Few low quality components. Pathetic excuse for instructions
- How accurate was the on site description of the product? Lolz.