I ordered this set and I got it the day it was expected. I liked how they gave me a link in order to track its delivery process. But the day I got it, I pulled it out of the box and it's plastic bag and found a big stain on it. I didn't want to return the set because I absolutely love it, so I contacted customer service and they handled the situation promptly and in the end, I'm so glad I got it. It's super pretty and super soft and cozy!!