I ordered a pair of Plush Ventilated Visco Queen-size Memory Foam Pillows. They arrived within a week of being ordered but they are not a matched pair. They are the same size, but different designs on each pillow. That does not demean the quality of the pillows - they are what they are; the difference has no effect on my life or the quality of my sleep --- it's simply that the pillows do not match. Is anyone but me going to know this? Probably not -- it's just the principle of the matter - I ordered a matched pair of pillows and that's not what I got. The two pillows I have are good quality and probably a good deal for the price; they just don't match and that tells me someone needs to be more attentive to filling orders. I have used the pillows and cannot say that I can tell a lot of difference in my sleep comfort. Yes, they support like advertised and I think they measure up to the hype.