When reading reviews, you will do well to remember that people tend to over or under rate the product. The first few nights on the low profile and somewhat short pillow were an adjustment period. I have chronic neck pain and have had quite some trouble getting the zzz's in of late. But it is indeed a cool, conforming pillow that was well worth he money and has resolved my sleepless nights. So no regrets here. In summary - it is a low profile and not very long. Also it is soft and cool which makes it a very comfortable pillow.