I ordered a 10 and should have gotten an 12 to be able to feet. Very disappointed. They are an awful winter boots, you will slip all over the place. I live in New England and we get a lot of ice and snow, I would never trust these walking around on campus unless I want to fall all over the place. It made me upset that online it said the boots were Bearpaw boots. I received them and they were "pawz". And you can see and feel the difference.