Brought this pretty roller bookbag for my 8 years old daughter. She only had it for less than 2 weeks, and the inside of the bookbag around the zipper area started ripping. I called Customer Services and had no problem with exchanging it for another one. They shipped it out the same day I called. So I must say the customer service was great.
- How accurate was the sizing? yes
- Please tell us about the quality of the product. bad
- Was the product free of any manufacturer defects? yes