faithtrustpixiedust Review

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I purchased this as a little mail/shoe shelf for the house. Color on the site said natural and looked medium brown to me, but the color I received was very dark. Color was not an issue. The real issue was the package was missing a major part and could not be put together. I tried to order a replacement part and they said it would expedite the request. We waited for the part and received the first of three or so Overstock emails that said they couldn't get the part from the manufacturer yet. I finally responded that they should just ship me a new shelf and I will return the old one. Then they said they located the part. So from the time I ordered the shelf to the time I received the new part it was about 3 weeks. Put the shelf together over the weekend. I was able to get through the directions okay. The project took longer than I thought it would. Hint - You CAN NOT tighten the screws. Or the pieces will not fit together. Predrilled holes, just barely match up so you need the wiggle room. Once we got it together, it seems sturdy enough for our purposes. Fits well in the spot we were looking to put it. A little too pricey for what it is and I wish the color was lighter. It is marketed as Outdoor, so there are plenty of exposed screws in case you are planning to put it inside.

  • How did the color on site compare with the actual product? Site color was lighter than reality
  • Please tell us about the quality of the product. Missing Parts, poorly drilled holes, cracked wood, poor quality directions
  • How accurate was the on site description of the product? Accurate.
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