I was so disappointed because I ordered two Otter Boxes for my kids phones and they were lost in delivery. It was very frustrating because I had to keep calling Overstock to get them to try and track them down. They kept telling me to give it a few more days. Finally after no phone cases & over 14 days from the date they showed as shipped, Overstock was forced to cancel my order. So, over a month of waiting for cases that never came. The most frustrating part was that I had to pay for them on my credit card because they had shipped, and the credit was issued the next month!