I just received this chair, and it took me all of 20 minutes to put together. A number of people complained about having to wrench the arms into place to attach them, and I found the trick to this. Despite that the instructions say to fully tighten the screws when you attach the back to the seat, instead screw them in and leave them sort of loose. Then attach the arms as per the instructions, tighten everything up, and you're good to go. Other folks complained about broken casters, and I think the company must have gotten wise about how they were packing them. With mine, the casters were separate from the legs, and so they were in fine shape. In certain spots the paint isn't as smooth as I would like, but no one is going to notice this but me. Also, I can already tell that the paint will scuff easily, but as it is black, tough ups should be a breeze. Great chair for the price!
- How did the color on site compare with the actual product? It is exactly the black I expected it to be.
- Please tell us about the quality of the product. Pretty good for the price.
- How accurate was the on site description of the product? Exact.