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thinkpk Review

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sent with bad battery
 from colorado,  May 19, 2011

My first purchase with O... refurbished camera came in with a bad battery...even had the letter B written on... my first chat with customer service...was offered a $15 credit and told to buy a replacement battery at Walmart. I said I had to drive a distance to do so...she then offered a $20 credit The battery at Walmart was $38 plus tax...bringing it to over $40...my next chat they reluctantly offered me another $20 credit...but only because "it was my first purchase with them".... I think the camera will be ok - just find it sad that a customer has to work so hard to have something made right....and now since I am not in the "first time purchase" catagory....not so sure I will want to order again...if this is what one must go through as a first time buyer,not so sure I want to find out what it will be like next time.

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