Package was poorly shipped, battery was simply inserted into a yellow envelope that did not have any bubble wraps for any support at all. When the package was received, there was a hole at the bottom of the package and one battery was missing. I immediately contacted customer service and the issue was resolves ASAP! They went out of their way to look for another battery and sent it out with a much better packaging the 2nd time around in a decent amount of time at no cost. I was very disappointed the first time, but seeing as to how they resolved the issue in a timely matter I would gladly due business with again if I needed anything that they have.
- How did the image on site compare with the actual product? Got exactly what was pictured
- Was the product free of any manufacturer defects? Works as promised when properly charged for initial use
- Please tell us about the quality of the product. No complaints so far
- Would you recommend this to a friend? Yes