The first chandelier I ordered was defective, the shaft wouldn't screw in to the light fixture, then I was able to hang the replacement but ten months later the connector has stripped and I found my chandelier hanging from it's wires. . . Very frustrating - and a huge waste of time & money. Overstock would not replace or refund the light because I had it for more than 30 days. I've used overstock before, but will not again - I now question the quality of products sold on the website. Overstock may have nice customer service representatives, but if they don't stand behind their product it doesn't matter.
- How did the color on site compare with the actual product? Accurate
- Please tell us about the quality of the product. Poor - Not well designed, the shaft connecting to the light fixture does not secure.
- How accurate was the on site description of the product? Accurate
- Would you recommend this to a friend? No