When I first received this item the shade was VERY dirty. I called overstock that day and they promptly sent out another shade. I put the shade up and it looked great except for the bottom rings didn't match so it hung crooked. I called overstock again and they sent out new rings. Despite the issues with parts I love the light. The shade looks white until the light is on. Once the light is on it looks beige, which is true to the description. The bottom covering for the light is glass so it has some good weight to it. I am using it in my dining room over a rectangular table and it looks great. The only reason it didn't get 5 stars is because the plate that is mounted to the ceiling isn't designed very well. We needed extra tools to make it flush.