Daughter has a new model but I purchased the refurbished Neato XV-11. Overall I'm very pleased with results, it certainly picks up a lot of grit and dog hair. Switches easily from hardwood floor to floor rugs (with fringes) has only tangled once with long fringes. Easy to program. Possibly due to fact it's refurbished is noisier than my daughter's and sometimes gets confused with directions which is only reason for grading of Good instead of Excellent.
- How did the color on site compare with the actual product? N/A
- Please tell us about the quality of the product. Seems quite sturdy
- How accurate was the on site description of the product? Accurate