The first nightstand I rec'd was damaged at the factory. The drawer was stuck on the diagonal w/the box the came in cramed into the drawer, plus dent on the front edge of the top. Also, the stablier for the drawer was cracked and only one screw had been installed, when I finally dislodged the drawer found the other screw which belong at the end of the stabilizer.There was no visable damage to the carton or the packaging. The O's CS was excellent and sent out a replacement ASAP. In the meantime the dresser was delivered and I was very leary of even opening it, but it was in excellent shape. The replacement nightstand arrived in excellent condition also. Someone at the factory was not having a good day to shove that drawer in like that.
- How did the color on site compare with the actual product? accurate
- Please tell us about the quality of the product. good
- How accurate was the on site description of the product? accurate