My husband and I ordered this bed after coming up short from searching nearby stores. I had heard of Overstock.com but never bought anything from the website before, so I thought, let's try it out. We found this bed and it was exactly what we'd been looking for. We ordered it on the spot and it shipped right away. We received the shipment in 3 days! That was unbelievable because the furniture stores, say their shipping takes up to 8 WEEKS!!?? No thank you. So, the boxes came very fast. The only downside is that the headboard (which is actually very thick and sturdy) was somehow split in half when we received it. We have no idea how this could have happened, but we don't fault Overstock, things happen. So my husband was able to communicate with a representative in real time and they were VERY nice about the situation. Our new headboard was shipped within 1 business day and we received it 2 days later. The only reason I gave this review a "good" instead of excellent is because the instructions didn't come with our bed, we had to email the company and have them sent to us. But the company scanned them and emailed them to me, which was very nice. Also the instructions were very tiny, but the bed itself is great. The material is solid and is very sturdy. My husband and I are very happy with it and would recommend it to anyone. Definitely worth the money!! Excellent customer service as well :)
- How did the color on site compare with the actual product? Exact
- Please tell us about the quality of the product. Sturdy, durable and looks expensive!
- How accurate was the on site description of the product? Very