Delivery of our furniture included white glove service. When the guys open the packing, we noticed the headboard had a significant crack. I dreaded having to deal with Overstock Customer Service, however once I contacted them, they were very pleasant and apologetic and shipped out a replacement immediately. We were absolutely thrilled with the service! My husband and I assembled the bed pretty quickly and we love the look and quality. I shopped for a loooong time to find a contemporary canopy king bed that is not a platform and under $1k. This bed is everything we wanted!
- How did the color on site compare with the actual product? Exactly as described.
- Please tell us about the quality of the product. Excellent quality
- How accurate was the on site description of the product? Accurate