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Love Them, But One was Defective
 from New York, NY,  Sep 4, 2012

These stools are just about perfect. Incredibly easy to assemble (and I'm a total spazz when it comes to building anything), handsome, comfortable and far more expensive looking than the price would lead one to imagine. Unfortunately, of the four stools I ordered, one arrived defective. It was missing two of the holes where the screws go, so I had to box it up again and ship it back for a refund and replacement. This was a HUGE bummer as I had just finished remodeling my kitchen and was having my parents and 95-year-old grandmother over for dinner the following night, and there wasn't enough stools for everyone. The replacement arrived today (one week later), and it's perfect. Were it not for the defective stool, I would definitely have given this item five stars. But I urge Overstock.com to work on its quality control to prevent such mistakes going forward.

  • How did the color on site compare with the actual product? Exactly the same.
  • Please tell us about the quality of the product. High Quality
  • How accurate was the on site description of the product? Very Accurate
  • Would you recommend this to a friend? Yes
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