The lamps look like they do on the website. On one of my lamps the top part that screws the shade on was crooked so I called customer service to have it replaced. They told me that they would send me a new part. It was a very easy process. I received the replacement part within a few days. I did not have to send it the defective part in order to receive a new part. These lamps are taller than your average lamp.
- How did the color on site compare with the actual product? 100%
- Please tell us about the quality of the product. The lamp is sturdy. The base is very dark more black than brown. The shade color is creme.
- How accurate was the on site description of the product? 100%