I was delighted with the color of the wood when I first opened the box and couldn't wait to put it together, but I found 2 pieces that were damaged. I called the company that made it and, with no questions asked and a very pleasant attitude they said they would get the replacement pieces out that day! Within a week I had the new parts, with no extra cost to me! It is as functional as it is beautiful! I wouldn't hesitate to order from this company again! Thanks overstock!