Overstock customer service took great care of us and we have ordered more items from them after this one. That being said, the first ring we received had a spot on the band that a jeweler told me was a chemical contamination. He offered to dip the ring for me but also stated that it would show through again eventually. Since the ring was new I decided to try the return policy and customer service was very helpful. The only complaint that I have is that return shipping is slow and they had to wait to receive the ring before they would process the return which added another 7 days to the process. But they were very nice and handled the situation to our satisfaction. The second ring we received was perfect. We have since purchased another ring and a mattress set due to their service. The only thing I would recommend is inspecting the jewelry right when you get it.
- How did the image on site compare with the actual product? Looks larger online but is not a "tiny" ring at all. The band is, as others have said, very thin at the bottom.
- How accurate was the sizing? Accurate
- Please tell us about the quality of the product. Nice! Had the ring appraised for about $1000 at an independent jeweler who told me the diamonds were "very clean" of dark blemishes for the price.