My FiancÚ and I ordered this for my engagement ring. It shipped right away but the first ring I received was unacceptable. It had noticeable flaws: white specks in black diamond and small chunks taken out of the side. I called right away and they sent me a replacement. The replacement was just as bad. White spots in the diamond. I am on my third one, it has been almost a month since I first ordered. I have had trouble with customer service the last few weeks. It is taking forever to get my new one. Hopefully it isn't flawed. If it is, I am returning it for good. Such a beautiful ring, it's a shame.... Don't waste your time.
- Did the image onsite match the product? yes but not the true color of the diamond
- How is the quality of the product? poor