Comforter set arrived, and there were black marks all over it. Immediately put in for a return. I received email for the return label the next day. To my surprise a whole new comforter set arrived before I could even send back the original one. Wonderful customer service!!!! Original comforter was returned to day, and the new one is perfect, with no markings on it. Perfect colors and fabric is so soft, my son loved this set.