First off, I had ordered the wrong size and needed a queen after putting it all together. I boxed up the full size bed and returned it with NO problems. Lori at customer service was a joy to deal with. The full size bed came with instructions but no hardware, which I went to our local *** store and bought what I needed. ( See my previous post for the full size review) When I ordered the queen size bed, it was delivered within a week of ordering. Most excellent! When I opened it though, this time we received the hardware and no instructions. O.k I thought, at least we know how to put it together! The hardware I bought, I felt, was a little better than what came with the bed...i.e, the bolts were a little longer as well as the machine screws for the legs. I used most of the hardware I had bought because I felt it was a little more secure. With that said, there was a slight odor when I pulled the bed out of the box. Kind of a plastic/rubber smell. This went away after four days or so. The bed was easy to put together ( even a mom can do it!) and even though you will be able to put it together with just yourself, two people would be a lot easier. My son is loving his new bed and it is a lot better than sleeping on the floor on his mattress he says. It goes with the japanese theme he is doing for his room. All in all, I would say this is a good bed for the price. It does not "squeak" and can hold my son and myself, which equals about 400 lbs. Would definitely purchase another one if needed. One other thing. The instructions are not very clear as to which way to put the slats in. Put them in with the bowed side up and you shouldn't have any issues. Enjoy!
- How did the color on site compare with the actual product? Exactly
- Please tell us about the quality of the product. Decent
- How accurate was the on site description of the product? Accurate