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jenpaulhome Review

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Rating
Overstock return policy "BEWARE"
 from Fontana, CA,  May 21, 2013

I bought sandals before and everything worked out alright but this time these were so huge that I had to send them back. Upon reading about the return policy it said that shoe you get one free return but when my credit came back on my account it was short so I was charged for sending these back. I called customer service and was told that I get one free return and I asked per what period of time and was told that you get one period. So I could have got the ship back money returned to my account but if I bought something weighty or large and wanted to send it back because I had used my one free return then I don't get it on the other item so I decided to save my return but here's the whole thing really which is that the sandals were $59.95 and I could have gotten probable the same type of thing on Zappo's Vip and gotten free next day shipping and free return and I have 365 days a year to decide if I want it or not and they will take it back even if it's been a year. Make damn sure about what you are buying from Overstock is something your going to keep because if it's not them return shipping even on shoe's comes out of your pocket which is not so good when other people want your business and are willing to provide the customer support to get it.

  • How did the color on site compare with the actual product? Same
  • Please tell us about the quality of the product. Horribly huge, felt awful on
  • How accurate was the sizing? Terrible, Terrible, Terrible!!!!!!!!!!!!!!
  • Would you recommend this to a friend? No
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