Overstock.com delivered the product early and I was satisfied with the service provided by Overstock,com . However the Men's Durango Boot DB594 11 Gaucho Distress Leather harnes boot from the store was described as a 12-W. The size chart indicated the boot should have fit my foot but alas, when I tried to insert my foot into the shank of the boot, I couldn't even get my toes in the upper shank much less pull the boots on. Even if I would to have ordered a 13-W I doubt if the boot would have fit. The only way it would go on is if I had a third party boot maker put a zipper on the inside of each boot but that was unacceptable. I returned the boot to the store with absolutely no problem with a pre-paid UPS address provided by Overstock. In about three days after I was notified the boots reached the store my account was credited and remunerated with the entire cost in FULL of the invoice. I as completely satisfied with the online service of both Overstock.com and the store from where the boots originated. I just wish the Men's Durango Boot DB594 11 Gaucho Distress Leather boots were made for American sized MENs feet.and calves of grown men.
- How did the color on site compare with the actual product? As described, the Boots were nice looking
- Please tell us about the quality of the product. Probably great quality but the neck of the boot was too narrow for a wide foot. The foot unable to even go into the shank of the boot.
- How accurate was the sizing? very deceptive, I have a 12 Wide foot but could not even get my foot into the shank of the boot much less into it.