We bought two of these for our summer cottage. These chairs look really nice, but they are too firm. Also, the design makes them super-uncomfortable. The seat is long, and the back is perfectly straight. You can't really relax on them, and the lumbar pillow which is also hard as a rock doesn't help. The big issue is structural integrity. One of our chairs has a broken internal frame, so the seat back is loose. The upholstery is currently what holds the back on, so its unusable. We have the protection plan and are waiting for their response, but I'm worried the same thing will happen to the second chair. I'm hoping to return both of them and get something that we'll actually enjoy.
- How did the color on site compare with the actual product? Excellent
- Please tell us about the quality of the product. Poorly made. One of my chairs has a defective internal frame, so the back is loose. I'm afraid to use the other while we're waiting for Guardsmen to evaluate.
- How accurate was the on site description of the product? Good