saudas Review

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Rating
Would not Recoomend--Defective
 from Michigan,  May 11, 2011

I purchased this queen sized bed along with the matching dresser and hutch. I was looking to buy a high quality bedroom set and figured for the price I was getting just that. However, I was sorely disappointed. When the items were delivered they came in separate deliveries 2 weeks apart, which was a hassle. But once the entire ensemble was together it took about 3 months to notice/discover that the exterior panelling on the headboard, bed frame and front dresser drawers were separating and cracking. Thank god I purchased the additional insurance, which I would recommend to anyone buying this item. I had to fie a claim and send in pictures. It toook OS 3 weeks to resolve the claim. They ended up replacing the entire bedroom with a new bed and dresser/hutch. However, within 3 months the replacement furniture had the same problem. I had to file another claim, eventually I returned the furniture for a full refund. I was completely disappointed. I spent over *** on a bedroom suite that was defective. I would not recommend this bed or any of the corresponding manhattan furniture pieces, as there is an inherent manufacturers defect. Purchase at your own risk.

  • Did the color match the color displayed onsite? yes
  • How is the quality of the product? poor
  • Did the description onsite accurately describe the product? yes
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