The first headboard I received was damaged in shipping by the shipper. I notified Overstock's customer service department and sent them photos of the damage. They had another headboard shipped to me, which arrived about a week later. I'm using this headboard in a guest room, so it will not receive a lot of use, but if I were looking for a headboard for my own room I would not hesitate to purchase this one again. As other reviewers mentioned previously, I was not able to line up the brackets to my bed frame, but this was not a big issue. I just put the headboard all the way against the wall (there is a black fabric backing on the back of the headboard) and used the weight of the bed to hold the headboard against the wall. That room finally looks like a real guest bedroom. I'm pleased.
- How did the color on site compare with the actual product? Similar
- Please tell us about the quality of the product. Nice construction, heavy (60 lbs), thick foundation, nice neutral fabric
- How accurate was the on site description of the product? Very accurate