The quality is just as I have experienced at high-end spas. I gave a 4/5 only because the S/M size is too small around. I am 5'7", size 36C, shirt size S/M, pants size 4, and was surprised that it is not larger around. For example, when I sit, I have to make sure I cover my legs with the fabric of the robe, otherwise it falls to the side b/c there's not enough material. I definitely should have gotten the large. I imagine this would be perfect for a petite person. I'm average size!